After dealing with the multitude of difficulties associated with it, my company finally made a smart move away from Sage ACT. Our company had been using ACT for some time as our lead manager for several years, and I cannot say I am sorry to see it go. First, a few of the reasons I disliked ACT as our contact manager.
Have you ever used a tool that started out difficult to use, but became easier with time? Unfortunately for me Sage ACT was not one of them. As with any business, ours depends on our ability to attract and follow through with leads. With Sage ACT, it was far too difficult to find a particular lead. Sure, it was there somewhere, but if you didn’t know specifically where it was hard to track down and search for.
When using new software, I like a short learning curve. Sage ACT uses a lot of its own terminology throughout the interface, making things far more confusing than they need to be. To make matters worse, much of the terminology is unnecessary. I really wanted something that was simple and intuitive for the user.
After having to deal with the problems associated with Sage ACT as a lead manager for so long, we finally made the move to 360 Lead Manager. A few nice things about it are:
- Easily distribute leads
- Our sales managers can view our salesmen’s schedules and lead progress
- Its online so no software to install or maintain
- Custom fields can be tailored for your needs
- The menus are simple and intuitive
The most important feature of 360 Lead Manager is the ability to easily find leads. It has filter options that allow you to sort and search through all of the leads in the system, including a quick search feature. Gone are the expensive and painful updates; 360 Lead Manager provides FREE updates automatically. We have already seen two major enhancements since we signed up. There are different levels for specific requirements, however, and we went with the Professional Edition for our company. Check out the demo at 360LeadManager.com
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