The use of forums can be an outstanding way for an organization to support Business Change Management. Forums represent a chance for executive teams to consider, evaluate, and plan a course of action as a unit. Forums specifically created to handle run the business side of things are a stock component of organizations that handle day to day operations well. Key players assemble discuss the progress made on projects, check numbers and chart out a plan. This may mean nothing more than sticking to the original schedule or could mean shutting a project down.
Unfortunately,when changing the business does make it into a forum discussion, it is often included in a running the business forum. What usually happens is that change issues are pushed off in favor of run the business issues. Business Change Management forums more often occur during retreat meetings where the work is mixed together with play. The informality of retreats can be a good change of pace, but it can send a message of disregard about change management.
For change to occur in an organization, it has to be approached in the same way that running the business is approached. This cannot be accomplished with a once or twice yearly discussion between rounds of golf; it requires sustained, serious attention. If the COO spends two full days a month dealing with running the business forums, he or she must also spend two full days a month on change forums. The organization as a whole will take its cue about change from the executives. If the CEO cannot be bothered to attend the Business Change Management forum but always attends the run the business forum, no one else is going to take it seriously..
A separate change forum should be run in such a way that run the business priorities are considered. If a long-standing client comes into a huge contract that requires extra production from your company, it would be appropriate to hold off on change initiatives related to production. This should not be considered to be a dismissal of change needs. Here is a scenario in which change issues are being assessed against the goodwill of a valued client and large profit, not simply ignored. The reverse situation should be handled with equal regard for change needs. Should a change need related to meeting safety codes, be in the works, there would be a compelling reason to turn away a new opportunity for the long term good of the organization.
By utilizing separate forums for running the business and changing the business, it allows for better results. It gives the managers involved the chance to focus on their primary concerns, rather than vying for time and attention. It provides executives the opportunity to focus on the different concerns of two important aspects of their business. Finally, it provides a clear way to send a message that both Business Change Management and running the business are important..
For more information, please see our website: Business Change Management
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