• Change implementation can be awfully challenging in a number of ways. It is tricky for the organization in question because change projects are disruptive to the natural flow of business, irrespective of how well they are run. They are difficult for the staff tasked with running them as the mental activities run counter to the standard expectations in the business environment. They need essentially different activities from everybody concerned.

    One of the more interesting questions that arise when the topic of change implementation comes up is just how much energy will the change team leader put into readiness. The answer depends somewhat on the person, but for the most part it hinges on how many issues they anticipate.

    To cast the question in a different light, assume the person in question isn’t a civilian tasked with running a change implementation, but senior army officer tasked with keeping an army base safe. Then the answer to the question of readiness hinges principally on how likely they find the proposition the installation will be attacked. If they suspect it is likely the installation will be attacked, theyare going to expend a great amount of energy on readiness.

    The lesson to be drawn from this for amanager in charge of a change implementation is that attacks are always assured and always close in change scenarios. The manager must assume that the worst could be always round the corner. To do their jobs as effectively as practical, bosses in charge of change need to make problem anticipation a priority.

    A long-forgotten list of potential issues or a few conversations about the list at the beginning of the project aren’t acceptable. The boss must be engaged in a constant and active process of assessing the issues that might affect the change implementation. They need to be working on readiness the way an army officer would do so when an attack is approaching. To do otherwise is to chance being confronted by an insoluble problem and have no contingency in place to cope with it.

    For more information, please see our website: Change Implementation

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